Business Care Plans
Managed IT & Website Support for Klang Valley SMEs
Reliable, predictable technology support for clinics, gyms, offices, and growing businesses across Kuala Lumpur & Selangor. One fixed monthly fee — no surprise bills.
IT Care
Managed IT Support
Keep your computers, network, and team running smoothly. Unlimited remote support, scheduled maintenance, and priority help when you need it.
| Feature | Essentialfrom RM 1,000/mo | ★ Most PopularBusinessfrom RM 2,000/mo | Premiumfrom RM 3,000/mo |
|---|---|---|---|
| Covered devices | Up to 3 PCs + 1 printer | Up to 5 PCs + 2 printers | Up to 10 PCs + printers |
| Remote IT support | Unlimited | Unlimited | Unlimited |
| Onsite visits | 1 per quarter | Unlimited (fair use) | Unlimited + priority |
| Response time (Critical) | 8 hours | 4 hours | 2 hours |
| Preventive maintenance | Quarterly | Quarterly | Quarterly + report |
| Antivirus & security | |||
| Data backup monitoring | |||
| Network, WiFi & email support | |||
| Priority device repair | 10% off | 15% off | 20% off + free pickup |
| Hardware discount | 5% | 5% | up to 10% |
| Choose Essential | Choose Business | Choose Premium |
Not included (quoted separately): hardware parts, licensed software, server/infrastructure setup, major network upgrades, data recovery, after-hours work.
Web Care
Website Maintenance
Your website, hosting, and business email — secure, updated, and always online. So you never lose a customer to a broken site.
| Feature | LiteRM 350/mo | ★ Most PopularStandardRM 650/mo | ProRM 950/mo |
|---|---|---|---|
| WordPress core & plugin updates | |||
| Backup & uptime monitoring | |||
| Minor troubleshooting & advisory | |||
| Hosting, domain & Cloudflare management | |||
| Email & domain support (DNS, mailboxes) | |||
| Monthly content updates | 6 hours | 24 hours | 40 hours |
| Response time (Critical) | 8 hours | 4 hours | 2 hours |
| Performance optimisation | |||
| Basic SEO upkeep | |||
| Monthly analytics report | |||
| Choose Lite | Choose Standard | Choose Pro |
Not included (quoted separately): major redesigns, new features/functionality, plugin/licence costs, content writing, graphic design, digital marketing, hosting migration, end-user device support.
Why Fix It Sukil Business Care?
Predictable monthly cost — budget once, no surprise bills
Proactive, not reactive — we prevent problems before they cost you
Local & responsive — based in the Klang Valley, fast turnaround
One partner for IT + Web — devices and online presence, handled together
Honest & transparent — clear scope, no hidden charges
Get a free consultation
Tell us about your setup and we'll recommend the right plan — and confirm your monthly price up front.
Looking for one-off repair pricing instead? View repair rates →